AI-Powered WhatsApp Business API Platform
for Growing Businesses and Enterprises
SAMWAD helps businesses automate WhatsApp marketing, sales, support, and voice conversations using the official WhatsApp Business API.
Run WhatsApp campaigns, chatbots, voice calling, templates, and automation using the official WhatsApp Business API — all powered by AI to help you engage faster, convert better, and scale confidently.
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Trusted by Leading Businesses Across Industries












Why WhatsApp Business API? Because modern businesses are built on conversations.
WhatsApp is no longer just a messaging app — it is the primary communication channel for modern businesses.
With over 2.6 billion active users, WhatsApp Business API enables brands to engage customers at scale through
verified messaging, automation, and real-time conversations.
SAMWAD transforms WhatsApp into a complete business platform — powering marketing campaigns, sales conversations,
customer support, and AI-driven voice interactions from a single ecosystem.
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Everything You Need to Scale on WhatsApp — In One Platform
SAMWAD brings together all essential WhatsApp Business API capabilities — helping businesses automate conversations, run campaigns, manage customers, and integrate WhatsApp into their operations at scale.
WhatsApp Campaigns & Broadcasts
Send promotional and transactional WhatsApp messages using approved templates, with intelligent segmentation, scheduling, delivery tracking, and performance analytics.
AI Chatbots & FAQ Automation
Build no-code WhatsApp chatbots using interactive buttons and list replies, with AI-powered fallback responses driven by SAGE for natural conversations.
WhatsApp Template Management
Create, submit, approve, and manage marketing, utility, and authentication templates — faster and more accurately with AI-assisted compliance guidance.
WhatsApp Shop & Product Catalogs
Sync Meta product catalogs and enable commerce-driven conversations, allowing customers to browse products and engage directly on WhatsApp.
Contacts, CRM & Team Inbox
Centralize customer conversations, assign chats to agents, manage contacts, and track interaction history from a shared team inbox.
Developer APIs & Webhooks
Integrate WhatsApp messaging into your internal systems using secure Cloud APIs and real-time webhooks for events, automation, and data exchange.
Automate Every Stage of Your WhatsApp Funnel
From the first customer interaction to final conversion, SAMWAD automates your entire WhatsApp funnel using AI-powered chat, voice, and intelligent workflows — all built on the official WhatsApp Business API.
Lead Capture with Smart WhatsApp Forms
Convert conversations into qualified leads using interactive WhatsApp forms and flows. Automatically capture customer details, preferences, and intent — without external landing pages or manual follow-ups.
- Lead generation campaigns
- Inquiry qualification
- Appointment & demo requests
Conversion with AI Voice & Smart Messaging
Engage prospects at the right moment using human-like AI messages and automated WhatsApp voice calls. Trigger contextual interactions that nurture leads, answer questions, and accelerate decision-making.
- Sales follow-ups
- Payment reminders
- High-intent lead callbacks
Optimization with SAGE AI Intelligence
SAGE: SAMWAD’s inbuilt AI Guidance engine continuously recommends next actions, improves replies, and helps teams convert more customers with less manual effort.
- Suggests optimal responses
- Improves message timing
- Identifies drop-offs & conversion opportunities
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One Platform. All the Tools to Convert on WhatsApp
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WhatsApp Automation Built for Your Industry
SAMWAD adapts the WhatsApp Business API to how different industries operate — from lead generation and sales to customer support, payments, and retention.
E-Commerce & D2C
Recover lost revenue and drive repeat purchases with abandoned cart reminders, order updates, promotions, and WhatsApp shopping.
Result: Higher conversions & retentionReal Estate
Qualify inquiries instantly, send property brochures, schedule site visits, and manage all leads in one WhatsApp conversation flow.
Result: Faster response, better prospectsCoaching & EdTech
Capture leads, automate onboarding, send course updates and reminders, and handle student queries at scale.
Result: Higher engagement, fewer drop-offsHealthcare & Clinics
Book appointments, send reminders, share reports, automate follow-ups, and handle patient queries securely on WhatsApp.
Result: Improved efficiency & satisfactionLogistics & Delivery
Send shipment updates, live tracking links, delay notifications, and collect delivery feedback automatically.
Result: Fewer tickets, higher transparencyService Businesses
Automate appointments, invoices, reminders, surveys, and ongoing client communication on WhatsApp.
Result: Organized workflows & better CXBFSI / Finance & Insurance
Handle inquiries, send EMI reminders, policy updates, KYC notifications, and transactional alerts securely.
Result: Compliant, trusted communicationTravel & Hospitality
Manage bookings, itineraries, check-in reminders, guest queries, and post-stay feedback on WhatsApp.
Result: Better guest experienceSaaS & B2B Companies
Schedule demos, automate onboarding, send product updates, and support customers across the lifecycle.
Result: Faster deals & retentionHow to get started?
Frequently Asked Questions about WhatsApp Business API
What is the WhatsApp Business API Platform?
The WhatsApp Business API is an official solution from Meta that allows businesses to communicate with customers at scale using secure, template-based and automated messaging. Unlike the WhatsApp Business App, it is designed for automation, integrations, chatbots, campaigns, and multi-agent support.
How does SAMWAD use the WhatsApp Business API?
SAMWAD is an AI-powered platform built on top of the official WhatsApp Business API. It enables businesses to run WhatsApp campaigns, build chatbots, manage templates, automate customer journeys, integrate with backend systems, and analyze performance from a single dashboard.
What is the difference between WhatsApp Business App and WhatsApp Business API?
The WhatsApp Business App is meant for small businesses with manual messaging and limited automation. The WhatsApp Business API is built for scale, allowing automation, chatbots, template messaging, integrations, analytics, and team inboxes. SAMWAD works exclusively with the WhatsApp Business API.
Is SAMWAD approved by Meta?
Yes. SAMWAD uses the official WhatsApp Business API infrastructure and follows all Meta policies related to messaging, templates, consent, and compliance. This ensures secure, reliable, and policy-compliant business communication.
Can I start a free trial on SAMWAD?
Yes. You can start a free trial to explore the SAMWAD platform and experience features like dashboards, automation flows, template management, and AI assistance before choosing a paid plan.
How long does WhatsApp Business API activation take?
Activation time depends on Meta’s verification process. WhatsApp number setup can be done quickly, while Meta business verification may take a few days. SAMWAD guides you through each step to ensure faster activation.
Do I need a new phone number to use SAMWAD?
Yes. A new phone number not already linked to WhatsApp personal or business apps is required to activate the WhatsApp Business API. This is a Meta requirement, and SAMWAD assists during onboarding.
Do WhatsApp message templates need approval?
Yes. All outbound WhatsApp messages sent outside the 24-hour customer interaction window must use pre-approved templates. SAMWAD provides AI-assisted tools to create and submit compliant templates.
Can WhatsApp templates get rejected?
Templates may be rejected if they violate Meta policies or lack clarity. Rejected templates can be edited and resubmitted. SAMWAD helps reduce rejections through guided template creation.
Can I build chatbots and automation without coding?
Yes. SAMWAD offers no-code chatbot and automation builders, allowing you to create flows, buttons, list replies, lead capture forms, and automated responses without technical knowledge.
What is SAGE AI and how does it help my business?
SAGE is SAMWAD’s built-in AI engine that suggests campaign ideas, generates replies, optimizes message timing, and improves conversion paths — reducing manual effort and increasing performance.
How is WhatsApp API pricing calculated?
WhatsApp API pricing is conversation-based and defined by Meta. Charges depend on conversation type (marketing, utility, authentication, service) and the recipient’s country. SAMWAD charges only for platform usage.
Does SAMWAD add any markup on WhatsApp message charges?
No. SAMWAD does not add any markup on WhatsApp message charges. All WhatsApp conversation costs are defined and billed by Meta and payable by the business directly. SAMWAD charges only for its platform features.
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