Run your business through conversations.
An AI-powered WhatsApp Business Platform for messaging, automation, commerce and customer operations. Run it from SAMWAD — or directly through ChatGPT.
Weekend Offer performed best with 18.2% CTR.
Trusted by Leading Businesses Across Industries
More than messaging. A new way to run customer operations.
SAMWAD brings AI, conversational commerce and intelligent customer engagement together — across WhatsApp, ChatGPT and your business workflows.
Your SAMWAD
workspace,
directly inside
ChatGPT.
Operate SAMWAD directly from ChatGPT. Check campaigns, templates, conversations and business performance using natural language — with data coming directly from your SAMWAD workspace.
Explore SAMWAD for ChatGPT →
Turn conversations
into commerce.
Help customers discover products, receive AI-powered recommendations and continue their buying journey directly through WhatsApp.
Every conversation.
One intelligent inbox.
Bring customer conversations, context and team collaboration together while AI helps your team focus on what needs attention.
Everything your team needs to run conversations at scale.
From campaigns and automation to WhatsApp Flows, voice and APIs, SAMWAD brings your customer communication stack together in one platform.
Reach thousands.
Still feel personal.
Build targeted WhatsApp campaigns with segmentation, approved templates, scheduling and real-time performance tracking.
Automate the work
behind every conversation.
Build structured journeys and AI-powered conversational workflows for lead capture, qualification, support and engagement.
Turn conversations into actions.
Capture leads, registrations, preferences and structured customer information without sending users outside WhatsApp.
Go beyond text.
Use AI-powered voice workflows for qualification, service and customer engagement alongside WhatsApp.
“Would you like me to schedule a demonstration?”
Create once.
Use everywhere.
Create and manage marketing, utility and authentication templates with a streamlined approval workflow.
Build SAMWAD into
your business.
Connect your CRM, ERP, ecommerce platform and internal systems using APIs, webhooks and secure integrations.
Explore developer platform →POST /messages
{
"to": "+91••••••••••",
"template": "order_confirmation"
}
200 OK
{
"status": "accepted",
"channel": "whatsapp"
}
One intelligence layer.
Everywhere your business operates.
SAGE connects intelligence across campaigns, conversations, commerce, voice and automation — while ChatGPT gives your team a natural-language way to interact with your SAMWAD workspace.
Returning customers show the highest purchase intent right now.
SAGE analysed campaign performance and identified higher purchase intent among returning customers.
Don't just take our word for it
Ask any AI about SAMWAD
Prompt copied automatically for ChatGPT and Claude. Paste it after the page opens.
WhatsApp Automation Built for Your Industry
SAMWAD adapts the WhatsApp Business API to how different industries operate — from lead generation and sales to customer support, payments, and retention.
E-Commerce & D2C
Recover lost revenue and drive repeat purchases with abandoned cart reminders, order updates, promotions, and WhatsApp shopping.
Result: Higher conversions & retentionReal Estate
Qualify inquiries instantly, send property brochures, schedule site visits, and manage all leads in one WhatsApp conversation flow.
Result: Faster response, better prospectsCoaching & EdTech
Capture leads, automate onboarding, send course updates and reminders, and handle student queries at scale.
Result: Higher engagement, fewer drop-offsHealthcare & Clinics
Book appointments, send reminders, share reports, automate follow-ups, and handle patient queries securely on WhatsApp.
Result: Improved efficiency & satisfactionLogistics & Delivery
Send shipment updates, live tracking links, delay notifications, and collect delivery feedback automatically.
Result: Fewer tickets, higher transparencyService Businesses
Automate appointments, invoices, reminders, surveys, and ongoing client communication on WhatsApp.
Result: Organized workflows & better CXBFSI / Finance & Insurance
Handle inquiries, send EMI reminders, policy updates, KYC notifications, and transactional alerts securely.
Result: Compliant, trusted communicationTravel & Hospitality
Manage bookings, itineraries, check-in reminders, guest queries, and post-stay feedback on WhatsApp.
Result: Better guest experienceSaaS & B2B Companies
Schedule demos, automate onboarding, send product updates, and support customers across the lifecycle.
Result: Faster deals & retentionHow to get started?
Frequently Asked Questions about WhatsApp Business API
What does SAMWAD stand for?
SAMWAD stands for Smart AI Messaging using WhatsApp API for Dialogue. SAMWAD helps businesses turn WhatsApp into a powerful customer engagement and sales channel by enabling instant replies, automated conversations, and AI-driven workflows—all built on the official WhatsApp Business API.
What is the WhatsApp Business API Platform?
The WhatsApp Business API is an official solution from Meta that allows businesses to communicate with customers at scale using secure, template-based and automated messaging. Unlike the WhatsApp Business App, it is designed for automation, integrations, chatbots, campaigns, and multi-agent support.
How does SAMWAD use the WhatsApp Business API?
SAMWAD is an AI-powered platform built on top of the official WhatsApp Business API. It enables businesses to run WhatsApp campaigns, build chatbots, manage templates, automate customer journeys, integrate with backend systems, and analyze performance from a single dashboard.
What is the difference between WhatsApp Business App and WhatsApp Business API?
The WhatsApp Business App is meant for small businesses with manual messaging and limited automation. The WhatsApp Business API is built for scale, allowing automation, chatbots, template messaging, integrations, analytics, and team inboxes. SAMWAD works exclusively with the WhatsApp Business API.
Is SAMWAD approved by Meta?
Yes. SAMWAD uses the official WhatsApp Business API infrastructure and follows all Meta policies related to messaging, templates, consent, and compliance. This ensures secure, reliable, and policy-compliant business communication.
Get Your Official Whatsapp Business API Account
