WhatsApp for education: Answer admission questions and get more applications finished.

SAMWAD answers course and fee questions on WhatsApp, qualifies leads for your counsellors, reminds students to finish their applications and fills your webinars. After admission, it keeps students and parents informed.

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Connects to your CRM Official WhatsApp Business API No markup on Meta charges

9:415G

WCWestbrook CollegeBusiness account

Today

Hi, what’s the last date to apply for BBA?11:42 pm ✓✓

Applications for BBA close on 30 November. Fees are ₹1,20,000 a year, with scholarships of up to 50%.

11:42 pmSee eligibilityTalk to a counsellor

Talk to a counsellor11:43 pm ✓✓

Ananya, our admissions counsellor, will call you today at 5 pm. She’ll have this chat.

11:43 pm

2 days later

Hi Riya, your BBA application is 70% done. It takes about 5 minutes to finish.

10:15 amContinue application

Continue application10:16 am ✓✓

Application received! We’ll send your next steps here.

10:24 am

Saturday

Join our live webinar on careers after BBA today at 6 pm.

9:00 amJoin webinar

Illustrative chat. Every message is sent automatically.

The student journey

Follow one student from enquiry to enrolment.

Five moments where colleges lose applicants, and what SAMWAD sends on WhatsApp at each one.

The momentA student asks about a course at midnight, in the middle of admission season, and is asking other colleges too.

Answer admission questions, any time.

YARA, our AI agent, answers course, fee and eligibility questions
Asks the course, city, qualification and intake
The Voice AI Agent answers admission calls on WhatsApp

Features usedAI Agents Chatbot Builder Voice AI Agent

WCWestbrook CollegeBusiness account

What’s the fee for BBA, and is there a scholarship?

BBA fees are ₹1,20,000 a year. Scholarships of up to 50% are available based on Class 12 marks. Which city are you applying from?

Pune

Would you like to talk to a counsellor?

Yes, call meNot now

Illustrative chat

Your CRM and team

Works with your CRM and your admissions team.

Enquiries, counselling calls and applications go where your team already works.

Your CRM

Ready-made integrations for popular CRMs
Any other CRM through the SAMWAD API, webhooks or Zapier
Enquiries and their answers sent to your CRM
Counselling bookings sent to your CRM
WhatsApp reminders triggered from your CRM or admissions system

Our team sets up the connection with you.

Your admissions team

One shared WhatsApp inbox for all your counsellors
Good leads handed to a counsellor with the full chat
Notes and tags on every student
Replies from the SAMWAD mobile app
Voice AI Agent answers admission calls on WhatsApp

Everyone uses one WhatsApp Business number.

Using a CRM or admissions system already? Tell us which one and we’ll show you how it connects.

Talk to our team

Step 1Connect your number and CRM

Link your WhatsApp Business number and your CRM or admissions system.

Step 2Set up your courses

We add your courses, fees, FAQs and the questions to ask students.

Step 3Go live

Approve the messages and switch on the journeys. Change them any time.

Customer stories

How a college got 5x more applications on WhatsApp.

5xmore application sign-ups

3xmore event and webinar sign-ups

83%of repetitive questions handled by the chatbot

Multi-campus college

A college with 8 campuses and more than 17,000 students runs admissions on WhatsApp with SAMWAD.

Its WhatsApp chatbot also brought in more than 45,000 qualified leads. Read how it set things up.

Read the full story →

Online learning organisationHow a global online learning organisation improved learner support and onboarding on WhatsAppRead the story →

Resources

More on WhatsApp for education.

Customer stories, whitepapers and guides for colleges, schools and edtech companies.

Case studyHow a leading college boosted leads and sign-ups by 5xRead the story → Case studyHow an educational organisation improved learner support and onboardingRead the story → BlogGuides on WhatsApp marketing, support and automationRead the blog →

See all education resources

FAQ

WhatsApp for education: FAQs

Want to see it with your own courses? We’ll walk you through it.

Book a live demo

Can SAMWAD answer admission questions on WhatsApp?

Yes. YARA, SAMWAD’s AI agent, answers questions about courses, fees, eligibility and deadlines, and hands the student to a counsellor with the full chat when needed.

Can SAMWAD remind students to finish their application?

Yes. When a student leaves an application half-finished, SAMWAD sends a reminder with a link back to the form, and another before the deadline.

Can we invite leads to webinars and open days?

Yes. Send invites to leads who have opted in, sorted by course or city. Students register in the chat and get a reminder with the link before the event.

Can parents get fee reminders and updates on WhatsApp?

Yes. Fee and document reminders, class schedules, exam dates, results and attendance alerts can go to students and parents who have opted in.

Does SAMWAD connect to our CRM or admissions system?

Yes. SAMWAD has ready-made integrations for popular CRMs, and any other system can connect through the SAMWAD API, webhooks or Zapier. Our team sets up the connection with you.

Can AI answer admission calls?

Yes. The Samwad Voice AI Agent answers WhatsApp calls in English, Hindi and other Indian languages, answers common admission questions and hands the call to a counsellor when needed.

How much does it cost?

See the pricing page for plans. Meta’s WhatsApp charges are passed through at cost, with no markup.