WhatsApp Business API use cases by industry: See how businesses like yours use WhatsApp.

Pick your industry to see what SAMWAD automates on WhatsApp, with example chats and results.

E-commerce & D2CKaveri HandloomsYour order #4821 has shipped. It arrives Friday. Real estateSkyline HomesYour site visit is booked for Saturday, 11 am. EducationWestbrook CollegeBBA applications close on 30 November. Finish your form? HealthcareCareFirst ClinicReminder: Dr. Mehta, tomorrow at 10:30 am. Financial servicesSahay FinanceYour EMI of ₹4,250 is due on 5 December. SaaS & B2BLedgerlyDay 3 of your trial. Want a 15-minute setup call? LogisticsSwiftShipYour parcel is out for delivery today, 2–6 pm. Travel & hospitalityCoral Bay ResortYour stay is confirmed: 14–16 Dec. Check-in from 2 pm. Restaurants & retail storesTandoor HouseYour table for 4 is booked for tonight, 8 pm.

Don’t see your industry? Tell us what you need → Browsing by feature? See all features →

Customer stories

Results from businesses on SAMWAD.

All customer stories →

Real estate platform20x

return on investment, with 2.8x more property sales.

Read the story → Wholesale marketplace16x

more customer conversations on WhatsApp in a year.

Read the story → Multi-campus college5x

application sign-ups, plus 3x more event sign-ups.

Read the story →

FAQ

Questions about your industry?

Book a demo and we’ll show you the automations for your business.

Book a live demo

Which industries use SAMWAD?

E-commerce and D2C brands, real estate businesses, colleges, clinics, lenders and insurers, SaaS and B2B companies, logistics companies, hotels and travel companies, and restaurants and retail stores. The same platform works for most businesses that talk to customers on WhatsApp.

Do I need a different setup for my industry?

No. Every business uses the same SAMWAD platform. What changes are the templates, journeys and AI answers, and our team sets these up with you.

What is the difference between the WhatsApp Business app and the WhatsApp Business API?

The app is for one phone and a small team. The WhatsApp Business API, which SAMWAD runs on, lets your whole team share one number, automate replies, send campaigns to opted-in customers and connect WhatsApp to your other systems.

My industry isn’t listed. Can I still use SAMWAD?

Yes. Book a demo and tell us what you want to automate. We’ll show you how it would work on WhatsApp.

Get started

See SAMWAD working for your industry.

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For enterprises

Run WhatsApp at scale, on your terms.

Multiple numbers, on-prem or VPC AI, custom integrations and a priority SLA.

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WhatsApp Business API use cases by industry: See how businesses like yours use WhatsApp.

Results from businesses on SAMWAD.

Questions about your industry?

See SAMWAD working for your industry.

Run WhatsApp at scale, on your terms.

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