WhatsApp for real estate: Qualify every enquiry and fill your site-visit calendar.
SAMWAD replies to property enquiries on WhatsApp, asks about budget and timeline, sends the brochure and books site visits, then hands serious buyers to your sales team. After booking, it sends instalment reminders and collects documents.
Thanks, Arjun! 2 BHK homes at Skyline Greens start at ₹82 lakh. What’s your budget?
9:48 pmUnder ₹90L₹90L–1.2CrHere’s the brochure with floor plans and prices.
9:49 pmBook a site visitBooked! Your site visit is on Saturday at 11 am. We’ll remind you the day before.
9:50 pmReminder: your visit to Skyline Greens is tomorrow at 11 am.
10:00 amOpen locationRescheduleIllustrative chat. Every message is sent automatically.
The buyer journey
Follow one buyer from enquiry to booking.
Five moments where property sales slip away, and what SAMWAD sends on WhatsApp at each one.
The momentA buyer enquires at 10 pm. By the time your team calls back the next day, they have spoken to two other builders.
Reply to every enquiry and qualify the buyer.
- Replies straight away with the project details
- Asks budget, location, BHK and when they plan to buy
- The Voice AI Agent answers WhatsApp calls about the project the same way
Illustrative chat
The momentBuyers want the brochure, floor plans and prices before they talk to anyone.
Send the brochure and floor plans in the chat.
- Brochure, floor plans and price sheet sent on request
- Location map and project photos
- A button to book a site visit right from the message
Illustrative chat
The momentBuyers book a visit, then forget about it or don’t turn up.
Book site visits and send reminders.
- Buyers pick a slot in a form inside WhatsApp
- A reminder the day before, with the location
- Reschedule in a couple of taps
Illustrative chat
The momentAfter the visit, the buyer is thinking it over, and the follow-up comes late or not at all.
Follow up after every visit.
- An automatic message after the visit asks how it went
- Serious buyers go to your sales team with the full chat
- New launches and price updates for opted-in buyers
Illustrative chat
The momentAfter booking, buyers need reminders and paperwork, and your team chases them by phone.
Instalment reminders and documents on WhatsApp.
- Booking amount and instalment reminders
- KYC and booking documents collected in a WhatsApp form
- Reminders can go out from your CRM
Illustrative chat
Your CRM and team
Works with your CRM and your sales team.
Leads and bookings go where your team already works, and nobody has to copy details from one app to another.
Your CRM
- Ready-made integrations for popular CRMs
- Any other CRM through the SAMWAD API, webhooks or Zapier
- New leads and their answers sent to your CRM
- Site-visit bookings sent to your CRM
- WhatsApp reminders triggered from your CRM
Our team sets up the connection with you.
Your sales team
- One shared WhatsApp inbox for the whole team
- Serious buyers handed to a salesperson with the full chat
- Notes and tags on every buyer
- Replies from the SAMWAD mobile app on site visits
- Voice AI Agent answers WhatsApp calls about your projects
Everyone uses one WhatsApp Business number.
Using a CRM already? Tell us which one and we’ll show you how it connects.
Talk to our teamLink your WhatsApp Business number and your CRM or lead sources.
We add your projects, brochures and the questions to ask buyers.
Approve the messages and switch on the journeys. Change them any time.
Customer story
How a real estate platform got 20x return on WhatsApp.
A well-known real estate platform uses SAMWAD to talk to buyers on WhatsApp.
It also cut the time to get a property listed from three days to minutes. Read what it automated and how.
Read the full story →Resources
More on WhatsApp for real estate.
Customer stories, whitepapers and guides for developers, brokers and property platforms.
FAQ
WhatsApp for real estate: FAQs
Want to see it with your own project? We’ll walk you through it.
Book a live demoCan SAMWAD qualify real estate leads on WhatsApp?
Yes. SAMWAD replies to each enquiry, asks about budget, location, BHK and when the buyer plans to buy, and hands serious buyers to your sales team with the full chat.
Can buyers book site visits on WhatsApp?
Yes. Buyers pick a slot in a form inside WhatsApp. SAMWAD sends a reminder the day before with the location, and buyers can reschedule in the chat.
Can I send brochures and floor plans on WhatsApp?
Yes. Brochures, floor plans, price sheets and photos can be sent when a buyer asks, or in a campaign to buyers who have opted in.
Does SAMWAD connect to my real estate CRM?
Yes. SAMWAD has ready-made integrations for popular CRMs, and any other CRM can connect through the SAMWAD API, webhooks or Zapier. Our team sets up the connection with you.
Can AI answer property enquiry calls?
Yes. The Samwad Voice AI Agent answers WhatsApp calls in English, Hindi and other Indian languages, asks the buyer’s budget and books a site visit, and hands the call to your team when needed.
Can I send new launch offers to all my leads?
You can send campaigns to buyers who have opted in to WhatsApp messages from you, and choose who gets each one, for example by budget or location.
How much does it cost?
See the pricing page for plans. Meta’s WhatsApp charges are passed through at cost, with no markup.
The features behind it
Other industries →
Chatbot BuilderQualify buyers with no-code journeys.Explore Chatbot Builder →
Voice AI AgentAI that answers your WhatsApp calls.Explore Voice AI Agent →
WhatsApp FlowsSite-visit and document forms inside WhatsApp.Explore WhatsApp Flows →
Team InboxYour whole sales team on one number.Explore Team Inbox →
For real estate teams
Turn more enquiries into site visits.
Start a free trial. Our team sets up your projects, brochures and buyer questions with you.
Start free trialFor enterprises
Run WhatsApp at scale, on your terms.
Multiple numbers, on-prem or VPC AI, custom integrations and a priority SLA.
Book a live demo